Help centre
How can we help?
Find answers about your trial, billing, cancelling, downloads and devices.
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Getting started
How do I sign up?
Click any Start your £1.95 trial button on this website. You'll be taken to the sign-up page, where you enter your details and card. The price and billing terms are shown in full before you confirm.
What do I get with a membership?
Unlimited access to over two million podcasts and thousands of live radio stations, ad-free listening, offline downloads and use on all your devices.
Do I need to download an app?
You can listen on your smartphone, tablet, laptop or smart speaker. On mobile devices the app gives you the best experience, including offline downloads.
Who can sign up?
You must be 18 or over and either the cardholder or have the cardholder's permission.
Billing & trial
How much does Podify cost?
Your trial costs £1.95. After the trial period, unless you cancel, your membership continues at £19.95 per month on a recurring basis until you cancel.
When will I be charged?
The trial fee is charged when you sign up. If you don't cancel, the monthly fee is charged when the trial ends and then every month after that.
How do I update my payment card?
You can change your card details at any time in your account settings.
I don't recognise a charge. What should I do?
Email us at contact@podifytoday.com with the date and the amount of the charge, and we'll look into it for you.
Do prices include VAT?
Yes. All prices are in pounds sterling and include UK VAT where applicable.
Cancelling
How do I cancel?
You can cancel at any time from your account settings, including during your trial. You can also email us at contact@podifytoday.com and we'll take care of it.
Will I be charged after I cancel?
No. Once cancelled, you won't be charged again. You keep access until the end of the period you've already paid for.
Is there a cancellation fee or minimum term?
No. There's no cancellation fee and no minimum term.
Do I have a right to cancel under UK law?
Yes. You normally have 14 days to cancel a contract made online. See our terms & conditions for the details.
Listening & downloads
Is Podify really ad-free?
Yes. Podify doesn't add any adverts before, during or between episodes or live radio. Some podcasters read out sponsor messages as part of their own show; these are part of the original episode.
How do offline downloads work?
Tap download on any podcast episode while you're connected, ideally on Wi-Fi. The episode is saved in the app and plays without a connection.
Can I download live radio?
No. Live radio is streamed in real time, so it needs an internet connection. Podcast episodes can be downloaded.
Which radio stations are available?
Thousands of live stations from more than 60 countries, covering music, talk, news and sport, from jazz and classic rock to hip hop and Latin.
A show or station is missing. Why?
The catalogue changes as publishers and stations add or remove content. If you can't find something, let us know and we'll check.
Devices & account
Which devices can I use?
Smartphones, tablets, laptops and smart speakers. One membership covers all your devices.
Does my progress sync between devices?
Yes. Your followed shows, downloads list and listening progress are linked to your account, so you can switch devices mid-episode.
How do I change my email address?
You can update your email address in your account settings.
How is my personal data handled?
Please read our privacy policy for full details.
